In the role of commnicator - New initiatives - change in policy etc can be tracked the result can be fetched from the back end data.
Coach : Once the mistakes are identified programs should be conducted to rectify the same.
Mentor : Need of TNA arrives here , the employee needs have to be asessed carefully , majority of the employees cant tell what they need if we ask diretly .
Motivator : Where ever required for the last part the traction can be done through feedback from the respective reporting manager ( confidentially)
In few organizations the quality of the tracking mechanism gets compromised as they use same method of tracking all types of programs.
To be continued.....
"Please feel free to write in case any clarifications required".